Privacy statement - Coaching 4 Coaches bvba

Coaching 4 Coaches bvba. (“C4C, “we”), situated in Belgium , provides services to our website visitors (”you”). Our services include activities related to coaching and supervision for coaches, team coaches, leaders, … as well as other services (“the Services”). 

We process personal data during the undertaking of these Services.

C4C deems careful handling of personal data to be paramount. Personal data is carefully processed and secured. When processing, we adhere to the requirements of the General Data Protection Regulation (the “Rules”). This Privacy Statement relates to personal information collected by, or under the control of C4C, in accordance with the Rules.

In this Privacy Statement, we summarise what personal data we collect and use and for what purpose. We advise you to read this Privacy Statement carefully. Our Privacy Statement applies to our websites, http://certifiedcoachprogram.be and https://supervision4coaches.com and https://supervisievoorcoaches.be and Services.

This Privacy Statement was last altered on the 21th January 2020.

Use of personal data

By using our websites and related Services, you may share your personal data with us. We collect and use the personal data that is directly provided by you, or your organisation. C4C will not use your personal data for other purposes than for which you, or your organisation, have given us permission beforehand. 

Types of Data Collected

When you make use of our Services, we may collect the following Information about you:

– Personal identification data: name, surname;

– Contact information data: email address, phone number;

– Images from which you may be identified;

– Other provided data: social media accounts, login ID, IP address, feedback and other communications.

Purposes of processing

Personal data is generally processed by C4C for the following purposes:

– Logging in and verifying/authenticating users of the Service; 

– Communication between C4C and your;

– Sending newsletters via email;

We collect your personal data based on legitimate business interests or consent, which can be withdrawn at any time.

Data Storage

In principle, we only keep your data for as long as necessary to fulfil the purposes described in this Privacy Statement, for which your data have been collected. As a general rule, we store data of our website visitors for 24 months.

Your rights

You have the right to request access to the information about you that we process. You can do this by contacting us directly. We will make sure to provide you with a copy of the data we process about you. We may need to verify your identity to comply with your request. 

If you believe that the information we have about you is incorrect, you can contact us so we can update the information to ensure it is accurate. You also have the right to object to certain data processing operations. If at any point you wish for us to delete information about you, you can communicate it to us.

You can contact us at any time with these requests and we will respond in a timely manner applicable with the Rules. If you are unsatisfied with the reply received from us, you may then refer your complaint to the relevant supervisory authority.

Provision to third parties

We will not share the data you have provided us with other parties if you have not given us permission to do so, unless this is necessary within the framework of the execution of the contractual agreement you, or your organisation, have taken out with us, or if this is required by the law.

Data Transfers

For the fulfilment of the purposes mentioned in this Privacy Statement, your data may be transferred outside the European Economic Area. Whenever this is the case, we make sure that personal data is transferred in a secure manner. For transfers to the US, we ensure that the party is subject to the US-EU Privacy Shield Agreement. For other transfers, your data may be transferred to countries recognized by the European Commission as providing an adequate level of data protection.

Analytics

User data that you provide may be kept for making statistical analyses including via Google Analytics. These statistics are used to optimise the Services. Wherever possible, we make this data pseudonymized.

Cookies

C4C makes use of cookies. The cookies are generally saved for the duration of the (browser) session. Additionally, when you use our Services, your IP address may be saved in the log files of our web server. This is necessary to allow us to properly manage and secure our Services. We do not use your IP address to follow and register your behaviour online. Normally, we are not able to link your IP address to your name, address or other identifying information, except when you actively provide us with such information and continue to make use of the same IP address.

Security

We take security measures in order to limit misuse of and unauthorised access to personal data. In particular, we take the following measures:

– Logical access control, use of passwords and possibly a second factor;

– Encryption of data;

– Pseudonymising data;

Coaching 4 Coaches 

Sterrenlaan 2

3360 Korbeek-Lo

Belgium